Payment Guideline

Most customers can complete payment online after reviewing the service summary and selected processing option.

• Online payment is available for eligible visa and airport service orders.
• Review the traveler details, service type, processing option, and total amount before you pay.
• A payment confirmation or order update may be sent after successful payment.

Available payment methods may vary by service, country, currency, and case type.

• International credit or debit cards may be accepted through supported payment gateways.
• PayPal or other online payment options may be shown when available.
• For manual quotes, Vietnam GoEasy may send a secure payment link after review.

Some urgent, weekend, holiday, group, correction, or special-nationality requests may need manual review before payment.

• Send your passport, portrait photo, travel date, and current visa status first.
• Our team will review your request and confirm the available option.
• If support is available, we will provide a service summary and payment instructions.

Please pay only when you are ready to proceed and understand the selected service.

• Standard and urgent online orders may require payment before processing begins.
• Special requests may require staff confirmation before payment.
• Payment delays may affect the available processing time.

Please review all information carefully before completing payment.

• Payment does not guarantee visa or entry approval.
• Official visa and entry decisions remain with the relevant authority.
• Once review, preparation, submission, or handling begins, cancellation and refund options may be limited by policy.

If your payment fails or you are not sure what to do next, contact Vietnam GoEasy support before submitting a duplicate order.

• Send your order number, email address, and payment screenshot if available.
• Use WhatsApp, Telegram, live chat, or email for assistance.
• For urgent flights, message support immediately after payment.